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Service Inefficiency

Service Inefficiency highlights issues like poor customer service and operational failures, as demonstrated by Otto Rivero's criticism of inefficiencies in Havana's MLC stores.

Former Cuban Vice President Otto Rivero Criticizes Inefficiency at Havana's MLC Store: "We've Grown Used to Mistreatment"
Former Cuban Vice President Otto Rivero Criticizes Inefficiency at Havana's MLC Store: "We've Grown Used to Mistreatment"

Published on 11/12/2025