A Cuban known as "Nico" has taken to Instagram with a viral video recorded from his rooftop, challenging the claim that one can connect to Starlink from a mobile phone without any additional equipment.
This video came in direct response to a post by Elon Musk on X, where the SpaceX founder stated, "It works in Cuba, just can't be sold there." Musk's comment sparked hope among many Cubans about accessing satellite service directly from their phones, without needing an antenna or extra devices.
In his 34-second clip, Nico firmly states, "The connection to Starlink satellites from a phone is a lie. Stop misleading people." He clarifies the actual requirements for using Starlink internet in Cuba.
Nico explains, "You need a device, which they sell, that is the Starlink, the antenna. And you have to have an account, and that account needs to be activated with the service."
The most critical message is directed at those trying to connect through their phones in Cuba. "Don't waste your data. You'll end up without data thinking you're connected to the Starlink network and will be left without communication," Nico warns.
The misleading information likely ties back to the Starlink Direct to Cell technology, which in some countries allows standard mobile phones to connect to satellites without an external antenna. However, this setup requires the user's mobile operator to have a commercial agreement with SpaceX—something that doesn't exist in Cuba—and the service must be enabled in the area.
Starlink's official coverage map does not list Cuba among the countries where the service is available for sale or activation.
The regulatory landscape in Cuba further complicates matters. Since April 2025, the Cuban regime has declared the use of Starlink without state authorization illegal, as per the UPTCER, under the Ministry of Communications, citing Resolution 272/2015 of MINCOM. Announced penalties include fines, equipment confiscation, and legal action.
Between April and May 2025, Cuban Customs seized over 27 terminals and routers, some hidden inside televisions. The regime described the introduction of these antennas as part of a "digital aggression" by the United States.
Interest in alternative connectivity solutions has surged in Cuba, where ETECSA holds a state monopoly on telecommunications, a concession extended until 2036, and where internet outages tied to chronic power cuts are frequent.
"So don't lie to the people; it's a lie. You can't connect to Starlink in Cuba with a phone," Nico concludes in his video.
Starlink Connectivity Challenges in Cuba
Why can't Starlink be used freely in Cuba?
The Cuban government has declared the use of Starlink illegal without state authorization, citing regulatory resolutions. This includes fines and legal repercussions for unauthorized use.
What is needed to use Starlink in Cuba?
To use Starlink, one requires a Starlink device, an antenna, and an activated account with the service, which is currently not available for sale or activation in Cuba.
Does Starlink Direct to Cell work in Cuba?
Starlink Direct to Cell requires a commercial agreement between SpaceX and the local mobile operator, which is not in place in Cuba, hence it does not work there.