A social media post has brought attention to alleged mistreatment and abuse experienced by travelers at Camagüey's Ignacio Agramonte International Airport, particularly during customs inspections.
In a Facebook post, Nailys Matos shared her account, describing the treatment of passengers arriving with medicines, food, and supplies for their families on the island as "humiliating" and "agonizing." This situation is especially critical as many families currently rely on these items for access to essential medications.
Matos accuses airport officials of overstepping their authority under the guise of customs inspections. She highlights incidents such as the opening of baby formula cans, the handling of sterile surgical gauze, and the breaking of seals on medications.
Additionally, Matos identifies a specific official by name, holding them accountable for the alleged mistreatment during passenger arrivals.
According to Matos, these actions render critical products useless, directly impacting children and patients who depend on these supplies.
Her post also raises questions about how long such oppression against the people will be tolerated, and who will be held accountable when food or medical items become unusable due to customs checks.
Understanding the Issues at Camagüey Airport
What issues are travelers facing at Camagüey Airport?
Travelers have reported experiencing humiliation and distress due to alleged misconduct during customs inspections, including the opening of sealed medical supplies and baby formula.
Why is the situation at Camagüey Airport concerning for families?
The situation is concerning because many families rely on travelers to bring essential medicines and supplies, and customs actions reportedly render these items unusable, affecting those in need.
Who has been identified as responsible for the mistreatment?
Nailys Matos has named a specific airport official, alleging their involvement in carrying out the mistreatment of arriving passengers.