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U.S. Issues Warning Following Cuba's Power Grid Collapse, Highlights Internet and Phone Service Disruptions

Wednesday, December 3, 2025 by Emma Garcia

U.S. Issues Warning Following Cuba's Power Grid Collapse, Highlights Internet and Phone Service Disruptions
U.S. Embassy in Cuba - Image © CiberCuba

The United States Embassy in Havana released a security alert for American citizens on Tuesday after a significant breakdown in Cuba's power grid led to a complete blackout in Havana and the western provinces starting at 5:00 a.m.

The alert detailed that the outage impacted the provinces of Pinar del Río, Artemisa, Mayabeque, and Havana, resulting in widespread internet and mobile phone service disruptions throughout much of the island.

"At 5:00 a.m., a total blackout affected Havana and the western provinces following a partial collapse of the electrical network. There are no confirmed causes or estimated recovery time. Internet and telephone services are also reported to be down," stated the alert from the U.S. Embassy.

The embassy further noted that Cuba's power grid remains extremely unstable, with frequent and extended outages occurring since 2024. It warned that generator-reliant services might fail due to fuel shortages.

On December 1, the Cuban regime revealed the worst electrical generation statistics since 2022, with operational capacity falling below 45% due to breakdowns in power plants, inadequate maintenance, and fuel shortages. The Unión Eléctrica (UNE) acknowledged the grid is in a "critical state."

Since October 2024, Cuba has experienced widespread and prolonged blackouts across nearly the entire country. Scheduled outages have become a daily routine, and unscheduled blackouts even affect "priority" areas like hospitals and airports.

The regime's lack of transparency in communicating actual power generation and consumption data has heightened frustration among citizens, who endure days without electricity, water, or connectivity.

The Embassy advised U.S. citizens currently in Cuba—or those planning to travel there—to exercise caution and stay informed. Suggested measures include:

  • Monitoring updates from the Unión Eléctrica (UNE) on social media.
  • Keeping phones and portable chargers charged.
  • Stockpiling water, non-perishable food, and flashlights.
  • Establishing contact with family and friends.
  • Preparing alternative methods for medical needs that require electricity.

Additionally, the embassy reminded that facilities relying on generators might lose power due to fuel shortages, urging people to plan ahead.

American citizens in Cuba can reach the Embassy in Havana at +53 7 839 4100 or email acshavana@state.gov. They can also subscribe to the STEP (Smart Traveler Enrollment Program) for real-time alerts.

The worsening power crisis in Cuba coincides with a widespread fuel shortage, exacerbated by reduced shipments from Venezuela and deteriorating power plants.

The blackouts have sparked citizen protests in various provinces and have contributed to increasing social unrest.

Cuba's Power Crisis: Key Questions Answered

What caused the recent blackout in Cuba?

The recent blackout in Cuba was caused by a partial collapse of the country's power grid. Specific causes have not been confirmed, and recovery time remains uncertain.

How can U.S. citizens in Cuba stay informed during power outages?

U.S. citizens in Cuba are advised to follow updates from the Unión Eléctrica (UNE) on social media, keep communication devices charged, and subscribe to the Smart Traveler Enrollment Program (STEP) for real-time alerts.

What measures can individuals take to prepare for power outages?

Individuals can prepare by maintaining charged phones and portable chargers, storing water and non-perishable food, having flashlights available, and making alternative plans for essential medical needs requiring electricity.

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