A Cuban social media user, known as @nioreportando_oficial on TikTok, recently shared a video that quickly gained viral attention for highlighting the poor condition of Miami International Airport's facilities. Over the weekend, he described his experience there as "embarrassing," backing his claims with footage and statements that sparked outrage among thousands online.
The ordeal began with a visit to the men's restroom, where he discovered the absence of soap for handwashing. When he asked the cleaning staff for a refill, he was met with an even more concerning response: "There's no soap in nearly any part of the airport."
Beyond the hygiene issues, the Cuban traveler also heavily criticized the security checkpoint service. Despite there being only three people in line, he noted that about nine officers were chatting away, neglecting the passengers. "They don't care if someone misses their flight. It's unusual, it's disgraceful, it's disgusting," he remarked in his video.
As he continued his tour, he documented a closed escalator due to maintenance, highlighting how these shortcomings impact the experience of millions passing through one of South Florida's most significant terminals. "This is the most important airport in South Florida, and it's in this condition. It's unacceptable," he added.
The video triggered a wave of reactions across social media. Numerous users recounted similar experiences at Miami Airport. Some labeled it "the worst in the country," while others compared it to Cuban airports. Criticism also extended to Miami-Dade County Mayor Daniella Levine Cava, with questions raised about the management of public resources.
Comments such as "Miami is Cuba with food," "The cleanliness is a disaster," and "That airport is a pigsty" were echoed by many. Others noted, "This isn't new, it's always been this way." Some shared personal grievances: "My 76-year-old mother wasn't helped with a wheelchair," or "I spent over an hour going through immigration with only two booths open." Some were more scathing: "This is a reflection of communism," "The city is dirty, streets are broken, it's a mess," and even sarcastically dubbed it "José Martí Airport Terminal 4."
Addressing Concerns at Miami International Airport
What specific issues did the Cuban traveler highlight at Miami Airport?
The traveler pointed out the lack of soap in restrooms, inattentive security staff despite short lines, and maintenance issues like a closed escalator.
How did social media users react to the video about Miami Airport?
The video sparked widespread criticism, with users sharing similar experiences and labeling the airport as poorly managed and unsanitary.
Who was held accountable for the issues at Miami Airport?
Many pointed fingers at Miami-Dade County Mayor Daniella Levine Cava, questioning her administration's handling of resources.