The Cuban Telecommunications Company, ETECSA, has alerted its mobile service users about scheduled updates affecting certain platforms. Starting from 12:00 AM to 12:00 PM on Thursday, May 30, these updates may disrupt services.
According to ETECSA's announcements on social media, during this timeframe, customers might face difficulties in checking or transferring balance, recharging, and purchasing plans or packages. In light of this, the state-run communications monopoly advises its users to complete these transactions before the specified period.
Despite these disruptions, ETECSA assured customers that the updates will not interfere with other service functionalities. Therefore, users can still make calls, send messages, and use mobile data to browse the internet.
ETECSA, being the sole entity permitted to offer telecommunications services in Cuba, holds a monopoly over the industry. The company has faced ongoing criticism for its high prices and the access limitations associated with its internet and other telecommunications services.
ETECSA Service Interruption Details
What services will be affected by ETECSA's updates?
The updates will impact balance inquiries, balance transfers, recharges, and the purchase of plans and packages.
When will the service disruptions occur?
The disruptions are scheduled to occur from 12:00 AM to 12:00 PM on Thursday, May 30.
Will other services be impacted by the updates?
No, other services such as calls, messaging, and mobile data usage will remain unaffected.