A blaze that erupted on Friday in the Alamar district of East Havana disrupted telecommunications services for more than 200 residents, as confirmed by the Cuban Telecommunications Company (ETECSA) on their official social media channels. The causes of the fire remain unknown, but it resulted in 264 customers losing fixed telephone service and 95 households experiencing issues with the Nauta Hogar service, which provides residential internet access.
"Our specialists are diligently working to restore service as swiftly as possible," ETECSA stated in a release, which included images of technicians actively working in the affected area. The state-run company urged the public to immediately report such incidents by calling 118 and emphasized the importance of not accumulating waste near telecommunications poles, as these materials can accelerate fire spread and endanger technological infrastructure.
ETECSA did not provide a specific timeline for full service restoration but assured that specialized teams are already on-site, assessing the damage and undertaking the task of replacing damaged cables and equipment. This incident adds to a series of recent reports highlighting vulnerabilities in Cuba's telecommunications network, especially in areas where material resources are scarce and preventive maintenance is inadequate against unforeseen events like fires or storms.
Impact of Alamar Fire on Cuban Telecommunications
What caused the fire in Alamar?
The exact cause of the fire in Alamar remains unknown at this time.
How many residents were affected by the fire?
The fire affected telecommunications services for over 200 residents in the Alamar district.
What actions is ETECSA taking to restore services?
ETECSA has deployed specialized teams to the area to assess damage and replace damaged cables and equipment in order to restore services as quickly as possible.