Airbnb, the well-known digital accommodation platform, has abruptly ceased payments to hosts in Cuba, forcing them to seek foreign bank accounts or abandon the service altogether. This sudden move affects over a thousand listings and local experiences previously available on the platform, particularly in Havana, where Airbnb rentals had gained significant traction.
For years, renting a room or apartment in Cuba through Airbnb was among the most effective means for locals to earn foreign currency. The platform facilitated bookings from around the globe and offered participation in Experiences, activities hosted by locals for international visitors.
The Disappearance of Airbnb Bookings
Starting in February 2025, numerous hosts began noticing their booking calendars vanish and their inability to accept new reservations. This is due to Airbnb's decision to stop accepting payment methods linked to the Cuban financial system. Now, payments must be made exclusively through foreign bank accounts. Hosts receiving money in Cuba were paid for existing reservations but are now barred from making new bookings.
Impact Beyond Rentals: Halted Experiences
The impact extends beyond just accommodations. Airbnb Experiences, which allowed Cubans to offer guided tours, cooking classes, art lessons, music sessions, and unique cultural activities, were also suspended. There was no official announcement at the time of the shutdown, but some believe the change is related to stricter U.S. government regulations, particularly following Donald Trump's return to the White House.
Airbnb stated that "in accordance with recent U.S. federal regulations," they have asked hosts to update their banking information, emphasizing that they have processed pending payments and are providing guidance for continued hosting on the platform. However, many affected hosts feel the company has lacked clarity and transparency. Uncertainty looms, especially for those relying on Airbnb as their primary income source.
Legal Challenges and Financial Hurdles
Beyond the banking complications, Airbnb faces lawsuits for facilitating stays in properties confiscated by the Cuban regime, which under the Helms-Burton Act, constitutes a violation of U.S. sanctions. In 2022, Airbnb was fined over $91,000 for "apparent violations" related to its operations in Cuba. This prompted a thorough review of its activities on the island and increased caution from the company regarding the legal complexities arising from the embargo.
Attorney Manuel Vázquez, known for his litigation in this field, mentioned to Telemundo 51 that "Airbnb faces a lawsuit similar to the one against Expedia" for operating in nationalized properties without legal compensation to original owners.
Cuban Hosts Seek Alternatives
Many hosts are trying to adapt by opening foreign accounts, relying on family members outside Cuba, or using virtual cards, but these solutions come with higher commissions, additional costs, and increased reliance on third parties. Hosts lose over 20% in commissions, and the new situation adds expenses for those who need to receive payments from abroad. Those with foreign bank accounts have faced technical issues when updating their information, as the platform indicates that "operations are not allowed for that area" (Cuba).
Private Tourism in Crisis: Government's Control Efforts
Meanwhile, the regime announced new measures this week to revitalize the state tourism sector. These include leasing tourist facilities, facilitating foreign currency payments, introducing new bank cards, and eliminating the airport health fee. The same government seeking to attract foreign investment and improve its international image seems unable to provide minimal guarantees to the private sector, which now faces a silent but devastating setback.
The figures for tourism in Cuba are grim. Between January and March 2025, the country received only 571,772 international visitors, marking a 29.7% drop compared to the same period the previous year. For several years, Airbnb was a beacon of economic independence for hundreds of Cubans. The platform's withdrawal leaves entrepreneurs caught between sanctions, regulations, state abandonment, and the loss of clientele.
FAQs on Airbnb and Cuban Hosts
Why did Airbnb suspend payments to Cuban hosts?
Airbnb suspended payments to Cuban hosts due to recent U.S. federal regulations that require hosts to have foreign bank accounts, as the platform can no longer process payments through the Cuban financial system.
How are Cuban hosts affected by Airbnb's decision?
Cuban hosts must now find alternative ways to receive payments, such as opening foreign accounts, which involves higher costs and reliance on third parties. They also face technical challenges when updating banking information on the platform.
What legal issues is Airbnb facing in Cuba?
Airbnb is facing legal challenges for facilitating bookings in properties confiscated by the Cuban regime, which is considered a violation of the Helms-Burton Act under U.S. sanctions.