Hotel Nacional gets quality standard Certificate
The Hotel Nacional de Cuba, the flag establishment in the Caribbean Island's tourist industry, received the 2000 ISO 9001 Quality Standard Certificate.
Officials from the National Standardization Office (ONN) and the Spanish Association of Standardization and Certification (AENOR) handed in the certificate to the hotel's general director, Antonio Martínez Rodríguez.
The ISO standards are the world's most widely used management system and have been implemented by 800,000 organizations, including 350 Cuban agencies.
The certificate covers such services as lodging, design and events, as part of a joint project by the autonomous community of Galicia (Spain) and specialized institutions from the two countries.
The first Cuban establishment to receive that certificate was the Tryp Peninsula Hotel (2004), in Varadero, and the second one was the Brisas Trinidad del Mar Hotel last year.